Skip to main content

CLAIMS HUNTER

CAPTURING AND ANALYZING PRODUCT CLAIMS WHEREVER THEY SURFACE: WITHIN THE COMPANY, FROM CUSTOMER FEEDBACK, OR ACROSS THE EXPANSIVE DIGITAL LANDSCAPE.
A one-tool for product claim analysis, primarily dedicated to the quality staff, leveraging on AI and web scraping. It comprises three modules:

WARRANTYDB
to automate the collection and classification of official claims

RELIABILITY
to predict the impact of the claims on the product lifecycle

HIDDEN CLAIMS
to collect potential claims/complaints from the web wherever people talk about the product.
GOAL & FEATURES
CLAIMS HUNTER IS THE ONE-STOP-SHOP FOR WARRANTY MANAGEMENT.

Claims Hunter can aggregate data about your products from:
  • YOUR OWN DATABASES
  • YOUR CUSTOMERS’ DATABASES
  • YOUR NETWORK OF SHOPS/DEALERS/DISTRIBUTORS
Claims Hunter features:
  • Auto-translation/correction from any language to English
  • A.I. based auto-classification in failure modes
  • Estimated quality KPIs, like MERF, CORF, TTF and more
  • Reliability analysis with censored/uncensored data
  • A.I. based service life forecasts
  • Mission profile extraction, retrofitting design & engineering
ARCHITECTURE
Claims Hunter features a modular architecture based on the same data foundation.

The three modules are independent and feed each other in a sequence: the starter Warranty Automation, the advanced Warranty, Reliability and finally Hidden Claims to add data from the web.

Architecture is very flexible, available in cloud, on-premises or hybrid.
ADVANTAGES
FOLLOWING OUR SUCCESSFUL AI•DOING APPROACH, CLAIMS HUNTER WAS DESIGNED AS THE DATA CENTRIC TOOL FOR BREMBO’S OWN QUALITY,
WITH THE FOLLOWING GREAT ACHIEVEMENTS:
  • Save 50% of engineering time in warranty analysis
  • Reduce the number of claims discarded from 30% down to 10%
  • Doubling the frequency and the number of data analysed
  • Enable ad-hoc product reliability based on real data
  • Implement predictive models of warranty trends
  • Get public sentiment on products from a quality perspective
  • Intercept unofficial claims before they arise
Brembo S.p.A. – P.IVA 00222620163